Ordering

Ordering

PAYMENT

Thebeadcrafter accepts Paypal. You do not need to have a Paypal account. Upon checkout, click the Paypal payment button and it will give you the option to pay with credit card without signing up for a Paypal account.

Your information is confidential, always. Please be aware that your item will not be shipped until payment is received. Please contact us if you need more time or if you would like to pay using a different method. 


SHIPPING

Items usually ship the next business day after payment is confirmed but have taken as long as 7 business days to ship depending on the season. If for some reason it might take a bit longer than normal, you will be emailed to let you know.

Orders placed within the United States will ship with USPS first class which usually arrives within 5 days.  Priority packages normally arrive within 3 days and is an additional $6.00. Please leave a note at checkout if you'd like to upgrade your shipping and we will send an invoice.

International First Class Mail can take 1-3 weeks to arrive depending on location, customs, and your country’s postal service. If you have not received your order within 21 business days of your order being marked "shipped", please send me a message. All customs fees and duties are the responsibility of the recipient.

Quicker shipping is available. Please contact me to get the current rates.  If this is a gift, we can include a special message from you and ship directly to the recipient.


REFUNDS AND RETURNS

We want you to love your purchase. We will gladly accept returns on pieces in their original condition within 7 days of receipt for refund or exchange minus a 15% fee. 

Shipping and handling costs are not refundable and you will be responsible for return shipping fees. Claims must be made within 7 days of receipt.  

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